Welcome to the world of MassivelyMMO! By accessing and using the services on massivelymmo.com, you agree to comply with our Terms and Conditions. If you disagree with these Terms of Use, then you may not access the service. This website is owned and operated by Vismar Ventures FZ-LLC, with registration number SMBA0096. Its office are located at Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.
We reserve the right to make changes to these Terms and Conditions at any time. Please check back here regularly for the most up to date version.
The products we offer are limited to in-game currency tokens for games that you already own. We do not engage in the sale of any video games. Our service strictly provides virtual currency.
Registration
To register an account, provide your email for communication and create a unique login with a secure password.
Each user can only have one account and cannot share it.
Accounts are non-transferable.
Users must be over the age of 18. Anyone under the age of 18 should not make an account.
Keep your password confidential and report any security concerns to us immediately.
Closure of an Account
If the User breaches these Terms of Service, applicable laws, or third-party rights, MassivelyMMO may terminate their agreement, resulting in the immediate suspension and eventual closure of the User's Account.
The User may also choose to close their Account, provided all prior obligations are fulfilled. Unfulfilled obligations may prevent the closure of the Account.
MassivelyMMO assumes no responsibility for the availability, validity, security, or quality of items and currency sold on its website. Additionally, MassivelyMMO does not guarantee the ability of the Seller or Buyer to complete the sale/purchase transaction.
Selling & Offers
As a condition of selling goods to us, the seller must ensure their listings comply with all relevant laws and do not infringe upon the rights of third parties or MassivelyMMO. Offers must not negatively impact social norms. Offers must also be truthful and provide clear information. Use the How To Sell page and complete the form. One of our agents will review the offer and provide you with a price, if accepted delivery of the goods is arranged and payment is issued after. Payment can take up to 10 business days from the date of the good being received.
Prices
There are no hidden fees, all our prices for our in-game currency are clearly listed beside each product bundle. We advise all our customers to clearly review the prices before making a purchase.
Payment
To purchase a product, the user must select an item from the available options, specify the desired quantity, and add it to their cart. Adding a product to the cart does not decrease the available stock and other users may still purchase it. The user can modify the quantity of items in the cart at any time.
Once the user decides which items to purchase, they will proceed to the checkout to review their order, here they have a chance of modifying their chosen product. Once they are ready to make a payment, they will be taken to the payment page to enter their card details. This payment page is operated by our PCI DSS compliant payment provider. Once the payment goes through successfully the user will see MLMMO, UAE on their bank statement.
Delivery
Once a customer’s payment has gone through delivery happens in one of three ways. The goods are delivered via in-game mail, auction house or player meet. One of our agents will be in contact via email within 24 hours of the order being placed, here you will be provided with the delivery instructions. Delivery of your in-game currencies
Refunds & Cancellations
Refunds are not available if your order has been delivered, we do issue refunds if you have not received the correct in-game currency requested or if it is less than what you ordered. Please contact us with your reasons and we will review your case, if we approve a refund, please allow between 5-10 working days to receive this back into your account.
We only accept order cancellations if the items have not yet been delivered. Due to the nature of our services we can only cancel and order if you request this immediately, within 5 hours of placing the order.
Security
MassivelyMMO is responsible for safeguarding funds entrusted by Users for the purpose of completing transactions. The funds are held separately in a secure bank account or payment portal account, and MassivelyMMO is obligated to ensure that they are not used for any purpose other than safekeeping.
Sellers may withdraw their earned funds at any time, while Users may request to withdraw their entrusted funds by contacting MassivelyMMO.
Copyright
All elements of massivelymmo.com are intended exclusively for the use of its customers.
It is prohibited to use or download any content or component of the website without the consent of MassivelyMMO.
Liability & Indemnification
MassivelyMMO shall not be held accountable for any damages, expenses, liabilities, or troubles resulting from transactions made through its website. The User will bear full responsibility for any transactions made on a hacked Account.
MassivelyMMO reserves the right to temporarily suspend the provision of services through the its website for technical reasons. If such suspensions are planned in advance, Users will be notified.
The User agrees to indemnify MassivelyMMO from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or in connection with the User's use of the website, breach of the Terms of Use, or violation of any applicable laws or regulations.
Law & Jurisdiction
Users are allowed to initiate order disputes for any issues that arise during the transaction process. If a Buyer encounters a problem with an order, they have the right to open a dispute within 7 days after receiving their goods The MassivelyMMO website shall be governed by the laws of the United Arab Emirates, both parties involved in the dispute are obligated to attempt to resolve the issue between them before using the law to solve it.
Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us on support@massivelymmo.com. We will make every effort to respond to your inquiry in a timely and efficient manner.